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HomeHealth Personal CareMetrokane Rabbit Corkscrew, Black |
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|  | | | Customer Reviews: | | | Average Customer Review:
Write an online review and share your thoughts with other customers.
 Metrokane Rabbit Corkscrew Jul 28, 2010
After four years of great service, my MASTER CLASS corkscrew started to fall apart, so I ordered a Metrokane Rabbit corkscrew as a replacement. When the package arrived, the plastic case had been damaged in shipment, but I decided to just put tape on it and not go through the hassle of returning it. The very first time I used the Rabbit corkscrew it failed to pull out the cork, (the corkscrew unscrewed out of the cork), so I got out my old Master Class to complete the job. I then went to Metrokane's website to check out the FAQ's. It said if the cork fails to come out you are not squeezing the handles tight enough. The next time I used the Rabbit I squeezed the handles as tight as possible and it failed on the first attempt,(the corkscrew unscrewed from the cork), but it pulled the cork out on the second attempt. I have now used the Rabbit on appx. 12-bottles of wine, and it takes a minimum of two to three attempts to finally get the cork out! I am 6-ft., 200-lbs, and squeezing the handles is not the problem! I think Metrokane needs to redesign this product.
 Metrokane Rabbit Corkscrew Jul 23, 2010
Excellent product. Does a great job and make you look very professional while serving your guess. Great conversation piece. 10 year warranty is an added feature.
Donna & Rick Reiber
Canada
 the rabbit Jun 19, 2010
Got this as a gift one month ago and all went very well until the rubber that encircles the bottle top before you press the handle down is coming apart. And I used it just as they say.
I called and later got a phone call saying I would have to pay shipping back plus $10. I emailed and asked why I should pay for a defective product. Answer- that's the 10 year warranty. Let's see---$35 or so dollars, one month use, probably $15 or so dollars to pay them and ship it back---not a very good warranty. Excellent when it works and I was perfectly happy with my waiter's corkscrew. The rabbit is fun to use. More than I can say for the company. Oh yes, they said I would also have to show proof of purchase. I explained it was a gift from a person I don't know well enough to do such a thing. Lastly, a friend who knows wine and all about it said he has never heard of a rabbit holding up for very long.
0 of 1 found the following review helpful:
DO NOT EVER BUY THIS!!!!! Jun 06, 2010
This is the crappiest product I have ever bought. I had problems at the outset, I contacted the manufacturer and they said it was 'my fault, I wasn't using it right'. Excuse me? because I opened wine incorrectly. (Say What?) They sent me a replacement screw but it made no difference.
After opening about 50 bottles (mostly painfully) it finally broke altogether. Useless plastic junk. DO NOT BUY! Useless garbage...
 Bad Packaging, Good Product May 19, 2010
After looking at these things forever I finally decided on a reasonably priced one that got alot of reviews. The biggest problem i have with is is that my plastic case was all scratched up when it got here. There was no packaging for the device aside from the cardboard box around my whole order and as a result it looks like someone took sandpaper to what would otherwise be a nice, clear plastic holding case. I am sure I can fix it but was not please because of that. Works as expected, so we'll see how long the life is on it as others were complaining about. It seems to be built well and first few attempts to use it went pretty good.
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